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2026 PETDESK

Planning &
Preparation

Simplified global pet transportation logistics for the modern pet traveler.

TICKETS

PLANNING

CRATES

VETS

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Tickets

Flight in-cabin | in-hold

All AVIFLEX tickets include both the AVI Boarding Pass and VESTA ID. Once documents are collected, we book your flight and pet authorization with PAN affiliates. Please note that once issued, tickets are subject to airline-specific conditions.

VESTA Pre-clearance

Vesta

Country Pre-clearance

To meet destination compliance, submit all documents to VESTA. Errors can lead to quarantine or pets being sent back. Use your VESTA ID to ensure each document receives a green validation tag before travel.

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Boarding Pass

Airline AVI Boarding Pass

Adhere strictly to check-in schedules. If required, complete your ABP AVI Boarding Pass application online to avoid high delay fees or ticket loss. Arrive early for both baggage deposit and pet check-in.

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Customs

Arrival Customs Clearance

Proper arrival clearance is essential. Complete your VESTA application prior to landing. Clearance may occur at the passenger terminal or freight area depending on the country. VESTA validation is included with customs selection.

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Taxi & PetTaxi

Road Transport

Need transport upon arrival? Our PetTaxi services cater to freight area pickups or standard airport transfers for you, your luggage, and your pets via the PetDesk App.

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Assistance

Need help?

An assigned agent can guide you through ABP, VESTA, vet visits, and destination logistics. If you only require specific help with documentation, standalone assistance is available.