1. Agreement to Terms

By accessing and using the Pet Airport website (www.petairport.com) (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not access or use the Website.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes, but is not limited to:  

Harassing or causing distress or inconvenience to any other user.   Transmitting obscene or offensive content. Disrupting the normal flow of dialogue within the Website.   Impersonating another person. Violating any applicable laws or regulations. Attempting to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.   3. Intellectual Property

All content included on the Website, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Pet Alliance Network or its content suppliers and is protected by copyright and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any content from the Website without the prior written consent of Pet Alliance Network PTE LTD.  

4. User-Generated Content (If Applicable)

If the Website allows users to submit, post, or display content ("User Content"), you retain ownership of your User Content. However, by submitting User Content, you grant Pet Alliance Network a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent and warrant that you have all the rights necessary to grant the licenses in this section. You are solely responsible for your User Content and the consequences of posting or publishing it.  

5. Links to Third-Party Websites

The Website may contain links to third-party websites that are not owned or controlled by Pet Alliance Network. Pet Alliance Network has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Pet Alliance Network shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites.  

6. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Pet Alliance Network does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.  

7. Limitation of Liability

To the fullest extent permitted by applicable law, Pet Alliance Network shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your access to or use of, or your inability to access or use, the Website.  

8. Indemnification

You agree to indemnify, defend, and hold harmless Pet Alliance Network and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.  

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Singapore.  

10. Changes to These Terms

Pet Alliance Network reserves the right to modify or revise these Terms at any time without notice. By continuing to access or use the Website after any revisions become effective, you agree to be bound by the revised Terms. It is your responsibility to review these Terms periodically for any changes.  

11. Contact Us

If you have any questions about these Terms, please contact us at: https://www.petairport.com/help/talktalk.html  

Privacy Policy for Pet Alliance Network Last Updated: 01.01.2025

Pet Alliance Network PTE LTD (www.petalliancenetwork.com) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Website.  

1. Information We Collect

We may collect the following types of information from you:  

Information You Provide Directly: This includes information you provide when you register on our Website, subscribe to newsletters, fill out forms, contact us, or otherwise communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.   Information Collected Automatically: When you access and use our Website, we may automatically collect certain information about your device and usage, including: Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.   Device Information: Information about your device, including device model, operating system, and unique device identifiers.  

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide, maintain, and improve our Website.   To personalize your experience on our Website. To communicate with you, including responding to your inquiries and providing customer support.   To send you newsletters, marketing communications, and other information that may be of interest to you (where you have consented to receive such communications).   To analyze website usage and trends. To detect, prevent, and address technical issues and security incidents. To comply with applicable laws and regulations. 3. Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We may engage third-party service providers to assist us with various functions, such as website hosting, data analysis, email delivery, and marketing. These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.   Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your personal information may be transferred to the acquiring entity or other third party involved.   Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.   With Your Consent: We may share your personal information with third parties with your explicit consent. 4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law.  

5. Your Rights (For Europe Jurisdiction, e.g., GDPR)

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access your personal information.   Rectify inaccurate or incomplete personal information.   Erase your personal information. Restrict the processing of your personal information. Object to the processing of your personal information.   Data portability (receive your personal information in a structured, commonly used, and machine-readable format).   Withdraw your consent at any time (where processing is based on consent). Lodge a complaint with a supervisory authority. To exercise these rights, please contact us at [Insert Contact Email Address or Contact Form Link]. We may require you to verify your identity before responding to your requests.  

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  

7. International Data Transfers (If Applicable)

If you are located outside of [Insert Country where your business is located, e.g., Portugal], your personal information may be transferred to and processed in [Insert Countries where data may be transferred]. These countries may have data protection laws that are different from the laws of your country. By using our Website and providing us with your personal information, you consent to the transfer, processing, and storage of your information in these countries.  

8. Children's Privacy

Our Website is not intended for children under the age of [Insert Age, e.g., 18]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: https://www.petairport.com/help/talktalk.html  

Important Considerations:

GDPR Compliance: If you live in the EU, your Privacy Policy explicitly addresses GDPR requirements, including lawful bases for processing, data subject rights, and data transfer mechanisms and you allow and give authorization Pet Alliance Network PTE LTD to process and manage as it sees necessary.

Date validation from 01.02.2013 - Updated 16.07.2020

PetAirport, PetDesk, PetReception are services of the Pet Alliance Network Pte Ltd. We reserve the right, at our sole discretion, to change or modify portions of these Terms & Conditions at any time. All information & images are posted free of charge and as non-commercial items, and have been collected via free internet images, research and affiliate notifications. Owners of this information and images may at anytime have them deleted or modified at will but accessing our website does not constitute at anytime dues or past fees of any sort. By accessing the website via the main page or any backdoor of the site does not constitute copyright infringements of any sort. We will simply delete the image upon your demande. All images and detailled information is available free for all passengers and affiliates and come from free sources on internet. At no time can P.A.N. be held responsable for misinformation or incorrect ones and are not liable for them including copyrighted images. By entering the website, you agree to the T&C and forfait your or company rights on information and images. Passengers must at all times verify the information at the right authorities. By not doing so you release all responsibilty. Any experience posting by affiliates is to their terms and conditions and must be verified with them before purchasing any services. Any changes made by information, image owners requested will be subject to the same terms as above. We will also notify you of the changes once made, either through the Services user interface, in an email notification or through other reasonable means. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms & conditions.

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